Quality Policy

Elite Crew LLC is committed to providing Crew Placement services that meet and exceed the expectations of our Owners, Captains and Crew.

On a daily basis we strive to remain at the forefront of Crew Recruitment and work in accordance with the standards set forth under MLC 2006.

As your chosen Crew Agency you can expect the following from us:

• We are forever mindful of confidentiality. This is why your personal information will never be shared online or visible on social media sites. We stand firm on our opinion that available positions will not be posted on the internet. We respect your rights to privacy!
• As a registered Crewmember your safety, welfare and career happiness are important to us. We promise to act promptly on important matters. We guarantee to acknowledge concerns, issues or complaints brought to our attention and will make every effort available to help provide a successful resolution.
• Phone calls and emails never go unaddressed. It’s this professionalism and dedication that our clients and crew have come to expect!
• We have a hands-on approach to Crew Placement which will never falter or be eliminated in favor of quantity over quality. You will always receive personalized attention and advice every step of the way.
• Elite Crew LLC is a certified Yacht Crew Placement Agency (Crew Manning Offices and Private Recruitment and Placement Services, part 1.4). We will continue to work within the parameters of MLC 2006. By undertaking these practices and adhering to these guidelines you can be assured that your rights will be protected.
• Our success is a true team effort and involves the participation of all employees. Our staff is knowledgeable, respectful and will work hard to ensure your happiness.

"By having the highest standards for ourselves and our crew we are sure to exceed your expectations!"
Karina Roholte Befeld | Founder & Senior Crew Agent of Elite Crew LLC